Terms and Conditions

Effective Date: [6/12/2025]

Welcome to Emirates Printing Services! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using our website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website or services.

1. General Terms

1.1 Emirates Printing Services provides printing and related services. By placing an order, you agree to these terms.
1.2 We reserve the right to modify these terms at any time without prior notice. Continued use of the website indicates acceptance of updated terms.

2. Orders and Payments

2.1 All orders must be placed through our website, email, or WhatsApp.
2.2 Payment must be made in full before production begins unless otherwise agreed.
2.3 Prices are subject to change without prior notice, but confirmed orders will not be affected.

3. File Submission

3.1 Customers must provide high-resolution files in acceptable formats (e.g., PDF, JPEG).
3.2 Emirates Printing Services is not responsible for errors in customer-submitted files, including typos, incorrect colors, or low resolution.

4. Production and Delivery

4.1 Turnaround times vary based on project size and complexity. Estimated delivery dates are provided but not guaranteed.
4.2 Delivery services are available; charges may apply. Emirates Printing Services is not liable for delays caused by third-party couriers.

5. Cancellation and Refunds

5.1 Orders may be canceled within 24 hours of placement unless production has started.
5.2 Refunds are issued for cancellations made before production begins. Refunds are not provided for completed orders.

6. Intellectual Property

6.1 Customers confirm that they own or have rights to all content submitted for printing. Emirates Printing Services is not responsible for copyright violations.
6.2 All custom designs created by Emirates Printing Services remain our intellectual property unless otherwise agreed in writing.

7. Limitation of Liability

7.1 Emirates Printing Services is not liable for indirect, incidental, or consequential damages.
7.2 Our liability for defective products is limited to a replacement or refund of the original purchase price.

8. Privacy Policy

8.1 We collect and use customer information in accordance with our Privacy Policy. By using our website, you consent to this collection and use.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of the United Arab Emirates.
9.2 Any disputes shall be resolved exclusively in the courts of [City, UAE].

10. Contact Us

If you have questions about these terms, please contact us at:
📧 Email: info@emiratesprintingservices.com
📞 Phone/WhatsApp: +971 52 867 3557